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Em busca de um Novo Modelo de Excelência Critérios de Excelência em Sustentabilidade Organizacional Provisório.

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Apresentação em tema: "Em busca de um Novo Modelo de Excelência Critérios de Excelência em Sustentabilidade Organizacional Provisório."— Transcrição da apresentação:

1 Em busca de um Novo Modelo de Excelência Critérios de Excelência em Sustentabilidade Organizacional Provisório

2 History Process Conclusion Next Steps Development of a New Excellence Model

3 History Process Conclusion Next Steps Development of a New Excellence Model

4 4 Why might excellence models fail to make headway? 1.Big and holistic, take time to implement –Clear progress using the model occurs beyond the life span of many CEOs 2.Constant change, nothing is stable for long –The idea of periods of stability (Lewin Theory) is over 3.Results arent necessarily in areas of cost and competitiveness –Results focus are built around satisfaction with a time lag and indirect impact to competitiveness 4.A systems view: Organisations presumed unitarist –Organizations are socio-cultural-political system, requiring a more pluralist approach 5.Inward rather than outwardly focused –Focus on stakeholders instead of relationship between then 6.Growing interconnectivity of organisations –Emergence of new organizational forms (Adhocracies)

5 jswsp11075 Management fad? The lifecycle of quality circles, (Source: Abrahamson, 1996)

6 History GEM Meeting in Brasil (november 2007) Building a team of challengers –How to include more innovation concepts in the model –Preparing a innovation ranking for an important business review São Roque Meeting –Organization as social, political and cultural systems Edgar Schein, Mary Jo, Karl Weick Ithaypá Meeting –Systemic thougt and living systems Maturana, Capra, Peter Senge International Meeting –Draft specification of a New Criteria, ready for beta-testing Sharing findings with Technical Committee Workshop with Peter Senge Maturana: SEBE Internacional

7 History Process Conclusion Next Steps Development of a New Excellence Model

8 The New One Concepts and values The environment (outside the organization) Object Method and metric The observer –Examiner –Users (managers, consultants, specialists) It embraces five connected parts:

9 Strategy of development Two autonomous teams for reflection Approximately 12 members Diversity: professors, examiners and businessman The strategy is developing the observer

10 Method 1.Starting point: Image of Organization (Morgan) and Organization as Living System (Maturana) 2.Bibliography selection Postmodernism and Complex Thinking Living systems Culture, power e politics 3.Individual reading & studying (two months) 4.Discussions in the two teams 5.Brazilian consensus 6.International consensus

11 Bibliography Edgar Morin J. Mingers Peter Senge Gareth Morgan Edgar Schein Mary Jo Hatch Humberto Maturana e Francisco Varela Fritjof Capra Arie de Geus Karl Weick

12 History Process Conclusion Next Steps Development of a New Excellence Model

13 Transitory Framework Leadership and Purpose External Networking Organizational Intelligence Internal Networking Balance of Value Organizational Culture ????

14 Derechos Reservados, Instituto para el Fomento a la Calidad Total A.C. It is design to serve as a reflection tool to help organizations identify the key challenges they have to face in the environment and once they are identified they: Define their strategic direction to respond to those challenges and the organizational alignment required. The key capacitates needed to compete and execute the strategy The flawless execution of the strategy Performance assessment in terms of Competitiveness and Sustainability National Model for Competitiveness

15 History Process Conclusion Next Steps Development of a New Excellence Model

16 Projeto Desafio – Macro planejamento Rev.: 1 de 24/11/2008 Grupo Itahypá Grupo Cabreúva Revisão Bibliográfica Grandes Conceitos Primeiros Drafts Alinhamento Define Measure Analyze Implementing Control Test Drive Aplicação prática e análise em Organizações vencedoras. Ex.: Petrobras, Suzano, Promon. Análise com base em fatos e dados. Contribuições imediatas ao Critérios Ex.: organismos vivos, redes, etc.) PNQ 2011 Fase de Transição Coexistência (?) D A M I C Proposta Claudio Comentários e validação (inclui apresentação para empresários e outras partes interessadas; seminário internacional e outros) Detalhamento (inclui Manual da Banca; Orientação à Candidata / Organizações Usuárias Redação Critérios 2011 e demais documentos (inclui Manual da Banca; Orientação à Candidata / Organizações Usuárias Divulgação e capacitação


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